Common Questions

Step 1: Find the yellow wallet at the bottom of the website and click it to open the wallet to show your points. Slide to determine how many points you want to use. Step 2: Click the claim now in blue to get your code for that order. Step 3: You can copy and paste the code for the discount. Step

Whats the main difference between the EP5 and SH4 scopes?

We back all of our products with a Lifetime Guarantee. If an ARKEN OPTICS product doesn't perform, we will take care of it! We only hope that you give us the chance to make good. We appreciate your business and we want to keep it. We believe in superior quality and craftsmanship, and we are confiden

Contact info@arkenopticsusa.com Our team will determine the correct course of action and get you taken care of as quickly as possible. All replacements are processed ahead of existing orders.

***Each scope comes packaged with*** Bikini lens cover Lens cloth Allen wrench Manual Additional items may be included based on items ordered or promotional events.

EPR (Extreme Precision Reticle): The top portion of this reticle is designed to range an average adult male: 5'9" tall and 19.5" wide at the shoulders. Each number above a chevron indicates distance in yrds. Ex. With feet on center aim point, the top of the head would touch the apex of the '3' chev

All of our scopes are rated to handle up to 50 BMG, as well as air rifles.

We do not have a broad discount program in place but we do price our optics at the best price we can offer for everyone, everyday. We do however, provide special pricing to mil/leo for 'official use' purposes. We require notice on Dep. letterhead acknowledging/approving product acquisition/use. Inqu

My first first Arken Zulus HD-5-20 came and wouldn't power up. Finally got an email and was able to send in for a full replacement. Now the second unit will not power up. What can I try? Can anyone help? Cell 303-947-2805 or email at eric@atechllc.net

When does my order ship out? I have ordered scope for 2 weeks and haven't received any tracking number yet. Is there anything wrong with my order?

Hey I was looking at purchasing another scope from you guys but what happened to the combo pack. That truly made this a great value with the scope.

Hello. What's the Thread Size of the Zulus Objective Tube?

If I order a ZULUS from anywhere except the USA, Arken dealers gives me options on a 0 MOA, 20 MOA, or 35 MOA mount for the ZULUS. But if I order from aprkenopticsUSA.com, they DO NOT give me the option, and it will only ship with a 0 MOA mount? I would like to order the Zulus 5-25 LRF with a 35 MOA

I have tried to email them a few times regarding a change in my order, how can I speak to them before my wrong order ships out??

Just got ny new Zulus.  I'm able to sync it to my phone, and control the settings remotely, but I can't get my phone to live stream.  I can play back recorded video, so I know the phone is connected, I just can't see it while it happens.  Any help? BTW, I'm using an iPhone 12 Pro Max, I updated the

My EP5 5/25 works well, but the parallax settings are completely out to lunch. For example, at a 1000 yard target a careful parallax adjustment (not merely sharp focus) shows about 175 yards on the scale. Anyone else seeing this or is mine defective??? Thanks!

After you have added everything to your cart that is required for the code. You would click the redeem your coupon in blue letters. This will open a box for you to type the code in, then click the apply button. The following screen will show your discount applied to your order. Thank you for your

***These recommendations should be used as a guide and may not fit all applications (Based on 50mm Objective lens contacting barrel/AR forends). There are several easy to find ring height calculators available online. *** Rem 700 footprints = low rings (0.92") (up to 40 MOA scope rail) Ruger RP

AZS set screw: M4*5 AZS screw: M4*12

Orders may be changed at any time prior to ship date. We will refund upon request at any time prior to ship date. (https://arkenopticsusa.com/pages/returns) To ensure quality of service, please title email request appropriately: Send request to: info@arkenopticsusa.com

We do not sell/ship outside of the US (dealers or customers). We will remain focused on providing products within the US until we can fill the demand. Official foreign dealers may be opened at a later date.

We have closed dealer registration for the time being.

Is Arken working on a diving board mount for weapon / scope mounted laser range finders?

So I've been interested in Arken optics for a while now but, never pulled the trigger. Now that I'm considering getting an AR based 6.5 Crdm. my interest grew. I do have several reservations and questions and I'm wondering if "Arken" will answer these. My concern is customer support. By just screeni

I ordered the zulus w/rangefinder and calculator about 3 weeks ago and the orders says awaiting processing how long does it usually take to ship this product

Hello all, I bought a 34mm Rigid Precision Mount 34mm - 20 MOA base from amazon.com. I found that the ring diameter is only 33mm instead of the specified 34mm, so there is a gap after installation. Has anyone encountered this situation before? Such a small problem but it's missing 1mm, there seems

Hi Guys. I am shopping for new Arken Scope. I am Hunter and shooting Range up to 1000m. I need some guide what I should get?. Thank you.

I ordered an EP-8 in November and it was shipped January 17 and it has not arrived and has no tracking info after Jan 21. I have emailed info@ArkenOpticsUSA.com twice with my order info and have not received a reply. Is there a phone number or another email address that I should use? Mark F.

WHY AM I GETTING A RANGING ERROR CODE