Common Questions

My EP5 5/25 works well, but the parallax settings are completely out to lunch. For example, at a 1000 yard target a careful parallax adjustment (not merely sharp focus) shows about 175 yards on the scale. Anyone else seeing this or is mine defective??? Thanks!

After you have added everything to your cart that is required for the code. You would click the redeem your coupon in blue letters. This will open a box for you to type the code in, then click the apply button. The following screen will show your discount applied to your order. Thank you for your su

***These recommendations should be used as a guide and may not fit all applications (Based on 50mm Objective lens contacting barrel/AR forends). There are several easy to find ring height calculators available online. *** Rem 700 footprints = low rings (0.92") (up to 40 MOA scope rail) Ruger RP

***Each scope comes packaged with*** Bikini lens cover Lens cloth Allen wrench Manual Additional items may be included based on items ordered or promotional events.

We do not sell/ship outside of the US (dealers or customers). We will remain focused on providing products within the US until we can fill the demand. Official foreign dealers may be opened at a later date.

We do not have a broad discount program in place but we do price our optics at the best price we can offer for everyone, everyday. We do however, provide special pricing to mil/leo for 'official use' purposes. We require notice on Dep. letterhead acknowledging/approving product acquisition/use. Inqu

Just bought a new SH$ 4-16X. The elevation turret is stuck and won't return to zero. Sent email to Arken. Anyone else have this problem?

I'm curious as to where these optics are made and assembled, and where the glass is manufactured. Also what type of coating (if any) had been applied to the lenses Appreciate your time Regards JS

When will the EP5 MOA’s be in stock, and won’t have any lead time, like the SH4’s are?

I have a savage 110 tactical with a 20 moa rail on it witch rings do I need for the sh4 6-24 arken scope

Which ring height would be best for the SH4 mounting to my Thompson/Center Compass II? Thanks!

I got my second Arken SH4 and cantilever mount. I has previously ordered a 20 moa rail for my Gustav 6.5X55 Swede. I found that the lugs on the Arken mounts are too wide to fit the slots on the Weaver rail. I searched for a Pic rail for the same rifle and can not find one I think will work. I looked

What shipping company do you use USPS UPS or FEDEX and are the scopes ready to ship out now

My comments after receiving my scope. I own quite a few scopes and camera lens and consider myself an optics snob. I appreciate and I'm willing to pay for quality optics if I have to. That said............I love a bargin. · Image quality, feature set, tracking and construction is Exceptional

Whats the main difference between the EP5 and SH4 scopes?

We back all of our products with a Lifetime Guarantee. If an ARKEN OPTICS product doesn't perform, we will take care of it! We only hope that you give us the chance to make good. We appreciate your business and we want to keep it. We believe in superior quality and craftsmanship, and we are confiden

Contact info@arkenopticsusa.com Our team will determine the correct course of action and get you taken care of as quickly as possible. All replacements are processed ahead of existing orders.

Orders may be changed at any time prior to ship date. We will refund upon request at any time prior to ship date. (https://arkenopticsusa.com/pages/returns) To ensure quality of service, please title email request appropriately: Send request to: info@arkenopticsusa.com

We have closed dealer registration for the time being.

I ordered the medium rings. Thinking about it, now I’m wondering if the 57mm Objective will clear the pic rail with the medium rings. Do I need the high rings to give the scope proper room and clearance?

I placed an order for an EP5 on May 7, 2022. At that time there was a 4-6 week lead time for delivery. It should be over 6 weeks I was wondering what is an accurate estimate I can use to expect delivey?

I have a SH4 6-24 and with my old eyes have a hard time seeing the reticle below about 14X. I shoot NRL22 and normally have to run about 16X to see my holdovers. Is the SH4 4-16 reticle scaled differently? Would 16X on the 6-24 reticle equal maybe 10 or 12X on the 4-16 reticle? At 16X I have a

Hi everyone, Question, I have an SH4 6-24X50 with a pair of PRW2 High rise rings the rings arent high enough for the 50mm objective end of my scope to clear the full rail on my AR, I ordered a EP5 5-25X56 with the 34mm Ridged Precision Mount will I have the same problem and if so what are my o

Wondering if the new EP5 is waterproof and shockproof? What caliber is it rated to? Have heard some reports that would suggest hunting with it in the rain would be a bad idea.

Has anybody on You Tube or elsewhere put their hands on an EP5 and given a comparison to the SH4Gen2? I would have expected Rex, Cyclops, or one of the other popular people to have published something...????

Hey everyone, I have the quick flip’s installed and the eyepiece flip doesn’t flip to 270 degrees it stops straight up? I think it can do both? I don’t want to break it but I do want it to flip all the way down and get out of the way of my. Anyone have that problem? Dman

Are you making and selling a sunshade for them or can you suggest one? Thank you

I’d like comments on the better choice, SH4 6-24X50 MIL or the SH4 4-16X50 MIL for this platform, G. A. Precision Crusader in .308Win? Already has a 20MOA base. TIA.

I just received my SH gen2 6x24-50, and 6-8 power I can barely move ring. But from 8-24 it’s super smooth, I ended up having to put the throw lever on. I will try to upload a video once I get home. I was just wondering if anyone else had this issue. Thank you