If you are looking for a company with excellent glass, great customer service and timely product delivery, then "GO ELSE WHERE! THESE ARE NOT YOUR GUYS! I placed my order back in December of 2020 and have only received lip service. Arken is more B.S. than an optics company. And yes they have already run my card. They have had my money since 12/10/2020, I have nothing! If You have received a scope from them look for "Made in China" on it. Unless of course they removed that sticker and put one of theirs's on.
So in closing if you want a high quality product and outstanding customer service try a different outfit, like Vortex or just about any one else to include WISH!!!
Vortex also makes scopes in China
Vortex is also made in China.
Vortex is a considerably larger company than Arken Optics. That is not a fair comparison by any means. However, considering that all of the Arken Optics employees have full time jobs, as well as doing the great things with Arken that they do, it is fair to say they are all top notch!!
I am sure that Arken Optics is happy to have you as a customer. If, however, you are not happy with Arken Optics, feel free to request a refund of your money. I am sure there would be no hard feelings.
DK
China !!??? They never said any thig about china!!! They did however tout about how their scopes were American made! More bullshit. As far as Vortex goes I did have to use their customer service once on an 18 year old red dot that I left the battery in and the battery exploded. They replaced my red dot with their latest and greatest version. They sent me a shipping label and the whole thing took 3 weeks to include shipping time and didn't cost me a dime! An 18 year old optic that I don't even remember where I got it. I even told the lady at Vortex that and it did not matter, it was a Vortex and they stand behind their product. I was the one who screwed it up by leaving the battery in and they still didn't care! "That should not have happened with our product" was their reply. Now that is SERVICE, oh yea this was all taken care of in less than 10 min ON THE PHONE TALKING TO A HUMAN!!!
Vortex?? hahaha they have great customer service that you will use again and again and again. You talk about a wait for product, go back to their entry into the scope market.
Arken Optics is produced in China. That has been disclosed from day 1. However, all of the design and improvements that have been made to the Arken line, are all 100% American made!!
As far as "they are not your guy" statement goes, Arken is shipping the scopes as fast as they are being received. As far as "bang for the buck" goes, there is nothing on the market that can compete, in quality and features at this low of a price point.
Yes, you can get other scopes from various manufacturers quicker, but they still don't compete price for price with Arken. Once the shipping hurdles are all worked out, Arken will be THE go to optic, even for scopes costing nearly twice the price.
If you can wait it out, you will be extremely pleased with your purchase. However, if the wait time is not something that you can get past, please feel free to request a refund. I am sure that Arken Optics is honored to have been in your consideration, especially with all the other manufacturers scopes that are available.
DK
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