General Discussion

Be Warned!!! There has been a lot of Phishing Links in the forums. These are disguised as games and other linked items. Upon visitation, many of these sites will download items to your local system that you do not want there, From tracking to possible Ransomware (Phishing is the most popular method

+$50 Reward Code +$100 Reward Code +$176 Reward Code This Shot Counts Have some fun and pay for your time at the range. Submit a short video of your cold bore shot WITH AN ARKEN, hitting @ 500, 1000, or 1 mile. Lets show the world what you can do. EARN your Cold B

What comes included with the EP-5?  The page mentions the sunshade, but what about other things?  Are there lens caps, throw levers, or levels included?  What exactly all is in the box?

I think it would be an amazing option to have a shorter minimum focus. Of course, the LPVO focuses down to very close distances and I don't expect a 7-30 to quickly focus down to 5 yards at the lowest magnification. However, it is VERY common for hunters or pest elimination ventures to take shots at

If I need to move my ep5 2mill up and w mills right I turn my torrent 2 clicks counter clockwise up and my l/r turrent 2 clicks counterclockwise?

Hey I lost the battery cap for my Arken LH-4 6-25*50mm FFP How can I get another 1 for it??

Why does't Arken publish and mantain a full contact list for customer service? Myself, am trying to get a status update on an existing order.

Does it bother anyone else that in order to get to the AUTO IR setting you have to turn the unit on, then push another button SIX TIMES in the dark? The point of this thing is to shoot in the dark, yet you need light to be able to quickly get to the settings. I spend more time fumbling in the dark

I did the firmware update, downloaded the file on my phone but after reconnecting to the scope nothing happens. The app wants me to connect back to internet again and then does not update the firmware when I connect back to the scope. I cannot do anything with the app to get past this.

What is the difference between the VHR and VPR reticle

Looking for a needle in a haystack. A 50ft adapter for an Arken EP-5.

How can I find out information on my order? No phone number no one responding to email. Website says order shipped 4 weeks ago tracking number says it has not been shipped. The scope was not showing back order. I don’t mind waiting I just want to know that my order did not get lost.

I've been trying to sign up as a dealer. I called and spoke with James who doesn't work for Arken anymore, and I don't think there is anyone approving dealer applications anymore. I'm pretty disappointed, I was really hoping to sell their scopes as a side hustle, but it doesn't look like it is possi

As you can see in the video, the mark around the base of the windage and elevation turrets on my EP-8 1-8 LPVO spin freely. I emailed Arken and waited a week without any response from them. I email them yesterday, and nothing as of yet. I bought this scope becasue I had heard good thing about Arken,

I ordered a scope and rings from their website over a week ago and am missing the rings to go along with the scope. I have messaged sent 3 different emails and have recieved no response from their customer support. I cant even return the purchased products as there isnt any means to do so on their

So which one do you choose and why? It all depends on what you are use to and familiar with honestly. MIL is 3.6" @ 100 yards and MOA is 1.047" @ 100 yards. That would make the MIL a coarse drive ratchet and the MOA a fine drive ratchet in layman's terms. When you break down individual clicks that w

LH-6 has NV 1 and NV 2. What are those for? I cannot see any reticle difference between 0 and those two settings. Guidance requested.

I was so excited to receive this scope for my new long range rifle. I haven't been able to test it because unfortunately it didn't come with any of the accessories it was supposed to come with that I had ordered. Unfortunately only the scope arrived. I sent them an email. I hope to get a reply as we

I want to make my own scope mount for the Zulus. Does anyone know the dimension of the V on the bottom of the scope? I was hoping that it would use the standard dimensions of an M16A1 upper handle. But no. My problem is that the stock mount is about .375" too low for my rifle. A picatinny rai

I noticed a screw, for what I am assuming is a 'screw in Throw Lever'. If this is the case does Arken sell these? If not where can I get one? Thanks.

Hi, just trying to register my EP5 and the site is asking for the serial number... anyone know where it is on the scope ??

i got the 34mm 20MOA one piece scope mount. where on the mount do i level from? behind the rings and on top of the lower ring half doesn't match. being a 20MOA mount. it wouldn't be correct to level the upper, then the scope. and ignore the mount. thanks for any help you can give. nice mount BTW!

Misplaced my zero stop wrench. Can someone please let me know what size this is, so with any hope I can get one at the Hardware store. Thanks.

Any sugestion on which QD scope mount to buy for a .22LR that has a 11mm dovetail rail?

I was looking at my invoice and I ordered my EP-8 on July 1, 2023. Next week will be 9 months since I ordered my scope. Let me state that I have no problems with any of the product I have received from Arken, but isn't 9 months a bit excessive to receive them? At this point I have my doubts if they

I understand Arken keeps a very small staff and responding to everyone maybe impossible at this time. However if you guys would put a general statement on your homepage to address the shipping issues you could satisfy 90% of us. Most of us want to support Arken and don’t mind a little wait. What we

On 1/16/2024, I placed an order for two items: an EP-5 scope and a Rigid Precision Mount 20 MOA. On 2/9/2024, the scope was delivered but the mount was not in the box. On 2/10/2024, I sent an email to info@ArkenOpticsUSA.com. I did not receive a reply. On 2/12/2024, I sent a follow up email due

Did somebody had problems, if they ordered a scope and a mount that only the scope was delivered but not the mount at the same time ? I ordered my ep 5 and rigid mount on dec 27 and I just got my ep5 this week. But my mount wasn't in the delievery !

I've tried contacting Arken at their info email address twice over the past 4 days about a warranty service issue. I guess every employee must be "out-to-lunch" all week because I have not gotten a response. This certainly does not match postings by other customers who say they have gotten respons

I purchased a SH 6-24x50 that i ordered with the rigid one piece mount. That mount seemed to be an issue for that particular bolt action picatinny combo so I purchased the halo low profile which mounts directly to a DSI picatinny rail. The issue is that once you torque down you cannot turn the ma