Very disappointed, I have sent three texts with a question on the illumination feature on my scope without a response. It’s been 2 weeks now. I was one of the early guys who patiently waited for my scope while the company had my $$$. 🤬🤬🤬
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To see this working, head to your live site.
13 Comments
I have never had a problem with Arken, but gmail did kick their reply into my spam folder causing some problems. Check your spam, certainly if you use gmail.
I've see these comments and wonder why I have been so lucky. I sent one email, and the thread has been great. Even in the middle of the night I have received responses. Something must have changed, as I have had a great experience with James C responding very quickly and fixing an order issue. FYI, I used info@arkenopticsusa.com
I personally have had nothing but good luck and communication from Arken.
Then PM me on FB Randall Carey or in the FB group Arken Optics USA Info,,,,, I will make sure Arken contacts you
Thanks Tim, I didn’t want to be rude and tell Randall what I truly thought about his suggestion !!!
No they do not work all the time I sent 2 emails also With no response
SEND EMAILS THEY WORK ALL THE TIME IF YOU SEND IT TO THE RIGHT ADDRESS