I got my Arken SH4 gen II 6-24x50 scope in the mail earlier this month and mounted it up. I noticed the entire barrel between the eyepiece and the power ring is loose. When I tighten it the SH4 gen II lettering is upside down and the power ring is impossible to turn. I emailed Arken as well as texting the phone number after I could not talk to anyone on the phone. I haven't heard back so I am trying this method of communication. I would really like to run an Arken scope, so I hope to hear back to resolve this issue.
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Same problem with communication by email. I`m still waiting on a RMA from Arkin. I have two SH4 Gen II 6-24x50 also. Having tracking issues with the second one.
Right on!! 👍
UPDATE: Arken sent me a new scope and this one works perfect. Thanks for the fast shipping.
We will get it right. Don't see your email but use this link so we can get you fixed up. www.bit.ly/ArkenRMA