I just received my EP5 today. The turret knob for the illumination is stuck and will not rotate in either direction with or without the battery installed. Any suggestions?
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My EP-8 illumination knob is so lose it feels like it will fall off. The actual light reticle flickers on and off after I fire or charge the rifle. Please help!
Sent a EPL 4 back with that issue. The next one I finaly got to move, turned clockwise until it freed up and would lifht at all setings. not a easy thing.
http://www.bit.ly/ArkenRMA
Arken Optics build tolerances are very tight. Try heating it up with a hair dryer, and grab it with a towel, and give it a good twist. It should loosen up a bit over time. If it proves to be too difficult, email us, and we will get an RMA started for you.
info@arkenopticsusa.com
Back out the lock and set screws for the ZeroStop. Sight in your rifle. Loosen the (3) turret perimeter screws, and set the turret on -0-. Tighten the (3) turret perimeter screws. Turn the turret 3 clicks up from -0-. Turn the ZeroStop set screw down until it makes contact with the ZeroStop plate. Back the screw out 1 full turn. Tighten the ZeroStop lock screw. Now turn the turret back to -0-. You should feel a positive stop, and it should be dead on -0-. Let me know if that works for you. I have attached a short video for you as reference. Thanks! https://www.dropbox.com/s/ajbzhitsx4cfllf/ZeroStop.mov?dl=0
I would contact Arken since you just received the scope