Wife bought me a scope and I want the goodie bag to go with it. I've emailed from the Arkin Optics website and the Arkin Optics USA website since Christmas and still haven't gotten a reply. So far the scope looks great but can't say how good it is because I can't get a reply on ordering the rings and things. Times like these is when a phone number would be great instead of a email that you don't know who you're speaking with or even if they're getting it. Add a phone number. You can contact me at babybigfoot13@hotmail.com
Thanks
I didn’t use the email link, i just emailed direct; heard from them within a few hours- great customer service!
Every time I have emailed Arken I have heard back from them in an hour or so. They have been very upfront with me. Try turning the battery around. I waited three months for my scope and have no regrets.
Customer service question- I too have not heard from Arken with regard to some basic instructions, do they typically respond the same day or a few business days later? Also my reticle is not illuminating, I installed the supplied battery and assume it installs with the writing/numbers facing the outside of the turret. I emailed from their “contact us” link.
Where are the rings I ordered and paid for? You shipped them USPS with a delivery date of yesterday. Last tracking claimed they were in Houston and I am in California. I need them for a shoot and may need to buy them locally. shaverlocal@gmail.com
@petersheidler Did you get a response? We definitely want you to be satisfied with Arken. We really appreciate your business.