Hi, I ordered the SH4 6-24X50 with the combo pack on Sept. 13, 2022. I haven't received notification that it has been shipped, but my bank shows the purchase. I see other post of fast shipping, are there delays or back order issues? Can someone At Arken Optics USA help in this matter?
They are gaining ground!! The sale they have going on has snowed them under.
If this is your first scope from Arken, it will be worth the wait. It's good that you both are understanding in a world where everyone waits everything YESTERDAY!
UPDATE: I emailed them this morning and within an hour I received a response. They informed me they are backlogged and taking about 10 to 12 days. They currently have one person doing shipping. I addition I emailed Mr. Rhea YouTube channel Cyclops and he responded as well and confirmed it. Small company is able to keep prices down because their operation is small. Makes sense. I replied and thanked them both. Good guys!
I texted Arken after I placed my order today to see how long it was taking to ship out the orders. They responded that they were about 2 weeks behind but they are working 7 days a week to catch up. Hope this helps!